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Shipping & Returns
SHIPPING & HANDLING
Company shipping & handling is a flat rate of $6.95 for all orders in the US. For any orders outside of the US please contact Customer Service for shipping & handling rates.
PROMOTIONAL ITEM RETURN POLICY
All sales are FINAL on any promotional items sold on Clubnutritionshop.com. Please make sure that you have read the Return Policy in detail before making any purchases on Clubnutritionshop.com.
Company may accept returns of merchandise purchased directly from Clubnutritionshop.com through the Site only when all of the following conditions are satisfied:
- The merchandise must be received by Company within 30 days of your purchase, no returns will be accepted after this time period.
- You must provide your Purchase Order or Invoice number as received when your order was placed through the Site.
Swag and Accessories: Swag and accessories must be unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging
- Dietary Supplements and other consumable products: Dietary supplements and other consumable product returns are only accepted if they have been unopened and were purchased directly through Clubnutritionshop.com.
If you need to make a return, please call us during normal business hours (9-6pm Central M-F) before sending the merchandise back. You will be asked to provide your Purchase Order or Invoice number as received when an order was placed on the Site. Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.